Employee Engagement in an IT Company

Keywords:
employee engagement, job satisfaction, organizational culture, survey, IT

Abstract:
Job satisfaction is an attitudinal variable that reflects feelings of employees about their job. It is directly linked to the level of employee engagement and work performance, thus representing one of the key elements of organizational culture. In this paper we used a job facets approach that focuses on different aspects of job(s) to enable a more complete picture of job satisfaction. Engagement survey was devised around nine different categories (facets) that represent critical job aspects. Each facet was defined by 2-10 questions that are scaled using 5 optional grades to answer. The survey was carried out in an organization within the short period of time and has achieved a very high response rate. The results have shown significant differences both between various job facets as well as certain factors (expressed by survey questions) within the same category. Furthermore, the activities that may help improve the specific aspects of employee engagement are discussed.

CITATION:

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M. Džepina, L. Dražeta, B. Đokić, “Employee Engagement in an IT Company,” in Sinteza 2016 - International Scientific Conference on ICT and E-Business Related Research, Belgrade, Singidunum University, Serbia, 2016, pp. 395-402. doi:10.15308/Sinteza-2016-395-402

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Džepina, M., Dražeta, L., Đokić, B. (2016). Employee Engagement in an IT Company. Paper presented at Sinteza 2016 - International Scientific Conference on ICT and E-Business Related Research. doi:10.15308/Sinteza-2016-395-402

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