@conference{Sko2014,
  author    = {Skorup, A., Krstić, M.},
  title     = {PRIMENA CRM KONCEPTA U ELEKTRONSKOM OBRAZOVANJU},
  booktitle = {Sinteza 2014 - Impact of the Internet on Business Activities in Serbia and Worldwide},
  year      = 2014,
  doi       = {10.15308/sinteza-2014-433-438},
  pages     = {433-438}
}