@conference{Kne2014,
  author    = {Knežević, M., Barjaktarović, D., Obradović, P.},
  title     = {Ocenjivanje kvaliteta hotelskih usluga putem interneta},
  booktitle = {Sinteza 2014 - Impact of the Internet on Business Activities in Serbia and Worldwide},
  year      = 2014,
  doi       = {10.15308/sinteza-2014-767-771},
  pages     = {767-771}
}